Support Center

Frequently Asked Questions

Questions about setting up your smart home nodes, wiring compatibility or order delivery? Find direct answers below.

A smart home is a residence equipped with devices that automate tasks, monitor utilities and allow remote control of appliances, lights and climate systems via mobile apps, scheduling timers or voice assistants like Alexa and Google Assistant.

Before You Install

Wiring & Safety Instructions

Switch off main power

Always turn off the primary mains MCB before opening any modular switchboard.

Follow wiring diagrams

Connect Phase (Line In), Neutral and Load lines exactly as shown in the quick-start guide.

Insulate connectors

Wrap all exposed connector lines with insulation tape before refitting the board.

Call an electrician

For complex distribution setups or commercial panels, consult a certified electrician.